Returns & Exchanges

At PlantPaper, we want you to be completely satisfied with your sustainable home essentials. If you are not happy with your purchase, we offer a 30-day return window for all unopened and unused products.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and zip code to select the items you wish to return.

  • 2.
    Prepare the Package

    Place the unused items in their original packaging to ensure they remain protected during transit back to our warehouse.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your box.

  • 4.
    Drop Off and Refund

    Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.