Returns & Exchanges
At PlantPaper, we want you to be completely satisfied with your sustainable home essentials. If you are not happy with your purchase, we offer a 30-day return window for all unopened and unused products.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return.
- 2.Prepare the Package
Place the unused items in their original packaging to ensure they remain protected during transit back to our warehouse.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your box.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.
